Kyetana Privacy Policy 📄✨

 

At Kyetana, we prioritize your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website, services, and products. By accessing our website, you agree to the terms outlined in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of our website.

1. Information We Collect

When you interact with our website or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, billing and shipping address, phone number, and payment information.
  • Usage Data: Information about how you use our website, such as your IP address, browser type, and access times.
  • Cookies: We use cookies to improve your browsing experience, personalize content, and analyze our traffic. Cookies are small data files stored on your device that help us remember your preferences and improve our services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Processing and Fulfillment: To process your orders, handle payments, and ship products to your provided address.
  • Customer Support: To respond to inquiries, provide customer service, and resolve any issues you may encounter.
  • Personalization: To enhance your shopping experience by personalizing product recommendations and tailoring content to your preferences.
  • Marketing: With your consent, we may send you promotional emails about our products, special offers, or other updates that may interest you. You can opt-out of receiving these communications at any time.
  • Security and Fraud Prevention: To protect our website, users, and business from fraudulent activities and unauthorized access.

3. How We Protect Your Information

We take your privacy seriously and employ industry-standard measures to protect your personal information. This includes encryption of sensitive data, secure payment processing, and restricting access to your information to authorized personnel only.

However, no method of transmission over the internet or method of electronic storage is 100% secure, so while we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers to perform services on our behalf, such as:

  • Payment Processors: To facilitate payments for orders.
  • Shipping Carriers: To deliver products to your specified address.
  • Analytics Providers: To analyze website usage and improve our services.

These third parties are only granted access to the information necessary to perform their functions and are required to keep your information confidential.

5. Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct your personal information if it is inaccurate.
  • Deletion: Request that we delete your personal data, subject to certain legal obligations.
  • Opt-Out: Withdraw your consent for marketing communications at any time by clicking the unsubscribe link in our emails or contacting us directly.

To exercise any of these rights, please contact us at support@kyetana.com.

6. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to provide a more personalized experience and gather information about your browsing behavior. You can control your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites, and we encourage you to read their privacy policies when you visit them.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the date at the top will be updated to reflect the most recent version.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your personal information, please contact us at:

📧 support@kyetana.com

We are committed to protecting your privacy and ensuring that your experience with Kyetana is both safe and enjoyable. Thank you for trusting us! 🧡